Refund policy
Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please fill out this form to request a return:
Once your form is received, we will notify you if your item is eligible for return.
Online purchases are eligible for store credit ONLY if returned within the 14 day time frame.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. You’ll also need the receipt or proof of purchase.
Return Instructions
The customer will be responsible for return shipping costs.
Once your return form has been approved, simply ship your item to:
455 Old Buie Rd. Odum, Georgia 31555
Please make sure to include the packing slip with your return. The packing slip is included in the bag with your purchase.
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, your store credit will be emailed to you.
You can always contact us for any return questions at info@jamysonandjordyn.com.
Damages and issues
Damaged items should be reported within two days of receiving your order. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please forward photos of your damaged items to info@jamysonandjordyn.com
Exceptions / non-returnable items
Sale items, bodysuits, swimwear, leggings, accessories, etc. will not be accepted for return or exchange and are considered FINAL SALE.
Exchanges
Exchanges will depend on whether or not the item is still in stock. If you would like to exchange your item please email info@jamysonandjordyn.com so we can make sure the item you are wanting is still in stock.